Table Of Content

No smoking is permitted in cabins, balconies, the pool deck, or any public areas (neither indoor nor outdoor). A desigated smoking area will be available on one of the outside decks. Check with guest services once onboard the ship for more details. Smoking will not permitted in any other areas of the ship. A. Most passengers do not experience motion sickness while sailing on large cruise ships. For those guests who are prone to motion sickness, Meclizine (Bonine) is available on the ship.
Itinerary for 15th Annual SuperCruise
These customers, in addition to six others who emailed WMAR-2 News Mallory Sofastaii, tried calling and emailing Capital Jazz. “They gave us the option of either going the next year or asking for a refund. Her and I, we asked for a refund, an immediate refund,” said Scott who had booked a room with Richards.
h Annual SuperCruiseJanuary 15-22, 2023

Pricing not guaranteed until reservation is completed. Per new cruise line requirements, Covid-19 vaccinations and/or testing are no longer required by Holland America. Please read the information on this page before proceeding with your reservation. Sofastaii also called and emailed and was told someone would call her back, but no one did. And she received a generic response to her email that they're still processing refunds.
Installment Payments
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise. Travel insurance can protect you from financial loss in the event of a covered trip cancellation, medical emergency, lost baggage, etc. For this reason, we encourage you to purchase trip cancellation insurance.
Capital Jazz Festival 2023 - Music Festival Wizard
Capital Jazz Festival 2023.
Posted: Sat, 14 Jan 2023 17:29:49 GMT [source]
Please read the information on this page before proceeding with your reservation for the 2023 cruise. And while Capital Jazz hasn’t been responsive to these customers, they are currently collecting money for their upcoming 2023 cruise. These customers tried disputing the charge with their credit card companies, but because they believed Capital Jazz would issue a refund, they waited 90 days. They then fell outside the dispute window, which is 60 days. And while some of King’s and Richards' family members were issued refunds, they can't get an answer on when exactly they'll get back their money.
I'm just asking you for the $4,645 that I paid,” said King. The response from Capital Jazz said refunds could take up to 90 days. BALTIMORE — Customers of a jazz cruise have been waiting months for their refunds.
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A deposit of $325 per person (or $650 per person for suites or singles) is required to reserve a cabin on the SuperCruise. Your reservation will not be confirmed until deposits have been received for all parties on the reservation. If only one party will be occupying a double-occupancy cabin, a $650 deposit will be required.
Information for Groups and Travel Agents
Cruise customers still seeking refunds after trip was canceled in January - wmar2news.com
Cruise customers still seeking refunds after trip was canceled in January.
Posted: Tue, 29 Nov 2022 08:00:00 GMT [source]
A. A laundry and dry-cleaning service is available on the ship. However, no self-service laundry machines are available. A. Bringing children is permitted, but not encouraged. There are no onboard activities for children during the SuperCruise and all children’s venues on the ship will be closed. Pricing for adults and children is the same, regardless of age.
If you are concerned about motion sickness, please consult your doctor prior to the cruise for prescription motion sickness patches or wristbands, as the ship does not carry these items. A valid passport is required for all guests on the SuperCruise. Complimentary shuttle service between the airport and ship will be provided on the days of embarkation and disembarkation. A. Reservations will end when the ship is sold out or one week prior to sailing, whichever occurs first. Please check our PRICING page for updated cabin availability. Per Royal Caribbean’s policy, any guests under the age of 21 must be accompanied by a parent, grandparent, or guardian 21 years or older staying in the same cabin or connecting cabin.
Installment payments are due on the 15th of each month, with final payment due by October 15, 2022. For cabins reserved after September 30, 2022, full payment is due at time of booking. A. There are a limited number of triple and quad cabins on the ship. For these cabins, the first two guests are each charged the full double-occupancy price. Additional guests in the same cabin are each charged half of the double-occupancy price.
Be wary of partial-ship charter cruises that falsely claim to be full-ship charters. You can always verify this by calling the cruise line directly. He was named to the 2024 Panini Rising Stars Game during NBA All-Star Weekend in Indianapolis as a member of Team Detlef.
Capital Jazz canceled their annual SuperCruise in January and offered guests a refund, however, many people say they still haven’t received their money. A. A referral service is available for solo travelers seeking a cabin-mate. Please inquire about this when making your reservation. Also, INSUREMYTRIP.COM is a web site that allows you to review and compare various other travel insurance options.
A. For the 2023 cruise, we expect to begin announcing the talent lineup in early 2022, with occasional updates provided in the months leading up to the cruise. The final lineup and event schedule are announced a few weeks prior to sailing. A limited number of interior cabins have been designated as single cabins. For these cabins, the single supplement fee is waived. All guests on the SuperCruise must embark and disembark in San Juan.
All pricing is per-person based on double-occupancy per cabin unless otherwise noted. Pricing does not include "TGF" surcharge (taxes, gratuities, & fees) of $265 per person (or $289 per person for suites). Book early for best pricing and cabin availability.
All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel, and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD). A guest may be at sea for several days without any immediate hospital and/or specialist back up. Since the cruise itinerary is not within the U.S., the availability of specialized shore side facilities can be problematic. Guests are required to adhere to the payment plan selected until balance is fully paid.